What is The Seam?
A convenient service that connects you with expert local Makers to repair and alter your Rat & Boa pieces. You can either request an in-person fitting service or simply send your item directly to your chosen specialist.
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HOW IT WORKS
Choose Your Service
Alteration or repair? Tell us what you need and we’ll connect you to the right Maker.
Find Your Maker
After a quick chat, we’ll assign you to a local specialist from our network.
Book And Send Items
Your chosen specialist will be in touch within 48-hours and you can post your items directly or visit them in-person.
‘Extending the life of our clothes through repairs and customisation is an easy and effective way to make favourite pieces last, and reduce our impact on the planet’
FAQs
Your Maker will determine the cost of your repair, ensuring a fair price is set. As a rough guide, view our fixed price list here.
When do I pay?Payment will be sent once you confirm your booking, and released to your Maker once they confirm the project has been completed.
How long does it take?Each project timeline will be slightly different, but standard turn around time is 7-10 days.
Services are limited to within the UK.