What is your returns policy?

All Rat & Boa merchandise must be returned to our returns team within 30 days of receiving delivery of your parcel for a refund. Eligible returned items can be refunded via the original payment method or via store credit.

Exchanges will also be processed, only for different sizes however. Exchanges are shipped free of charge using our DHL Express.

Items must be returned in its original state with all tags still attached. Garments that are returned with signs of being worn or delivered to our returns team outside of the stated 30 day policy window will not be accepted.

Returns on sale items are accepted, exchanges however will not.