Please ensure you include a copy of your invoice with a clear note of which item(s) you wish to return where appropriate.
Failure to do so can cause delays in your refund being processed.
If you have been in contact with our Customer Service team please also include a copy of your conversation where necessary.
For international orders, please ensure you mark your parcel as “RETURNED GOODS”, with the country of origin marked as the UK - any charges will be deducted from customers refund.
We noticed you’re in the EU, please follow the link below to shop our EURO store - taxes are included and there are now no duty charges. Please note customers with EU address must check out through the EURO store. Thank you.