How do I make a return?

To make a return, please visit the link provided in order to start your returns process, all returns must be made through the returns portal. .

You will need your order number including the hashtag, and the email address you have ordered with.

You can also return your items with a courier of your own choosing. Please select this option on our returns portal and use the address below. - Please note if this option is selected, you will not receive a label for your return.

Please use the address below to return/ exchange items if you have shopped in the below currencies.


Euro Currency shoppers

Rat & Boa Returns

Nijverheidsweg 27


KJ Heinenoord


3029 KJ